New Case Study | Learn how Applejack Hospitality improved Employee Engagement by 13%

Customer Success FAQ

This article outlines the expectations for customer service and support provided by Prosper EX for its SaaS platform. It serves as a guide for customers to understand the available support channels, issue resolution process, and service levels they can expect.

User Guide: How to Upload Members

As part of our service commitment, we have enabled all our valued clients access to upload employee CSVs through their Prosper EX portal.