Contact Prosper
We’d love to hear from you! Whether you’re exploring performance management software or need support, our team in Australia is here to help.
Serving clients across Australia – Brisbane, Sydney, Melbourne, and beyond.
Our information
- 2/23 Foster Street, Surry Hills, New South Wales, 2010
- [email protected]
- ABN | 36 646 927 531
Frequently Asked Questions
If you have questions, we have answers for you here. In case we don’t, please feel free to reach out to our friendly team.
Is there a set-up fee?
No, we don’t charge any setup fees. Onboarding and implementation are included as part of your subscription—our goal is to get you up and running smoothly, without any hidden costs.
How long does it take to implement Prosper?
Most customers are up and running within 4–6 weeks. We tailor the rollout to suit your team’s pace, with guided onboarding, data setup, and training included—so you can start seeing value quickly without the overwhelm.
Are contracts flexible?
We offer annual and multi year agreements with the flexibility to pay monthly or annually (with a discount for annual payment). This gives you long-term value and stability, with a payment option that suits your budget.
What do we get in terms of customer support?
You’ll have a dedicated Customer Success Manager supporting you throughout the entire relationship, not just during onboarding. You’ll also have access to our technical support team via email, an in-platform AI Co-Pilot to guide you in real time, and a comprehensive Help Centre packed with how-to articles and resources.
Prosper looks really feature rich, but we only want to use the part of the platform, is this OK?
Absolutely. Prosper is designed to be modular, so you can start with the features that matter most to you. Whether you’re focusing on engagement, performance, development—or just one area—we’ll tailor the setup to suit your needs and grow with you when you’re ready.
Can Prosper Integrate with our Payroll Platform or HRIS?
Yes. Prosper integrates with a range of payroll platforms and HRIS systems to streamline your people processes. We’ll work with your team to ensure the right data flows securely between systems, reducing admin and keeping everything in sync.
