Empowering Hospitality Teams to Thrive

In the fast-paced world of hospitality, your people are your brand. Whether it’s the front-of-house team delivering memorable guest experiences or the back-of-house staff keeping operations running smoothly, success depends on engaged, aligned, and motivated teams. That’s where Prosper comes in.

Prosper is a modern performance, engagement, and development platform designed to meet the unique needs of hospitality businesses—from hotels and restaurants to clubs, venues, and national hospitality groups. With high staff turnover, seasonal fluctuations, and a diverse, often deskless workforce, hospitality leaders need simple, effective tools to build culture, drive performance, and retain great talent.

Powering People-First Hospitality Teams

Prosper helps hospitality businesses engage, develop, and retain their people—creating consistent guest experiences and a stronger workplace culture across every venue and shift.

Pulse Surveys & eNPS

Stay connected to frontline sentiment across sites and shifts—identify issues early and celebrate what’s working.

Simple Performance Check-ins

Enable managers to set goals and give feedback with ease—no clunky systems or extra admin required.

Mobile-Friendly Recognition Tools

Boost morale with real-time kudos and shout-outs—even for casual or deskless staff.

Development & Compliance Tracking

Track growth conversations, training completion, and qualifications—all in one central platform.

Why Hospitality Leaders Choose Prosper

With Prosper, you can run regular pulse surveys and eNPS to stay connected to staff sentiment across locations and roles—spotting issues early and celebrating what’s working. You can enable managers to set goals, deliver feedback, and support staff development through easy-to-use, mobile-accessible tools that don’t add to their workload. And with built-in recognition and streamlined communication features, every team member—no matter their role or roster—can feel seen, supported, and part of something bigger.

By creating more clarity, consistency, and connection across your teams, Prosper helps hospitality businesses reduce turnover, improve guest service through better staff engagement, and build a people-first culture that sets them apart.

We have worked with Prosper for nearly 3 years and the platform has helped us transform the way we manage our people and performance strategy. We clearly define our people strategy for both full time and casual employees to drive our business growth.
Matt Jenkins AppleJack Hospitality

Your One-Stop-Shop for people success

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Performance

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Engagement

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Development

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Talent Planning

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Recognition

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Analytics

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