Applejack Hospitality Group is a renowned player in the Hospitality Industry, known for its innovative approach to managing a diverse portfolio of restaurants and bars in Sydney, Australia. With a commitment to delivering exceptional customer experiences, Applejack’s leadership team understand the critical role culture and employee engagement play in achieving their business goals.

City Venue Management (CVM) operate and manages, safe, high-quality, vibrant, and well-maintained aquatic, leisure, and sporting facilities. With over 32 venues across Southeast Queensland, each one is a vital community-focused centre that inspires healthy and active lifestyles.

Employee engagement is a critical factor for any business, regardless of its size. This whitepaper will explain the reasons why employee engagement is important to SMEs, provide statistics and examples of how employee engagement can positively impact SMEs, and discuss the return on investment (ROI) on employee engagement strategies, including performance management.

Psychosocial hazards in the workplace refer to aspects of the job and work environment that can have a negative impact on an employee’s mental health, well-being, and social interactions. These hazards can include things like job stress, workplace violence, bullying, and harassment, among others. This whitepaper will explore some effective ways to manage psychosocial hazards in the workplace, including the benefits of implementing these strategies.

Organisations are made up of people, and their success is largely determined by the quality of the workforce. It is important for organizations to have an empowered and committed workforce to drive organisational success. An empowered and committed workforce is one that is engaged, motivated, and has the skills and tools necessary to perform their job to the best of their abilities.

One of the most important tasks of any manager or leader is to build strong relationships with their team members. Running effective 1:1 meetings is a crucial tool to achieve this goal. 1:1 meetings offer a dedicated space for managers to connect with their team members, discuss their progress, and provide guidance and support. In this article, we will highlight the importance of running effective 1:1 meetings in your organisation.

Workplace culture refers to the shared values, beliefs, attitudes, and behaviours that define an organisation’s personality. It is the foundation upon which a business is built, and it plays a crucial role in determining its success or failure. A positive workplace culture can enhance employee engagement, improve performance, and drive business success.

Staff turnover is a major concern for businesses in Australia, as it can have significant financial and operational consequences. The true cost of staff turnover goes beyond the expense of hiring and training new staff. In 2023, the cost of staff turnover is set to increase, which will further impact businesses in Australia.

Employee engagement is a crucial factor in the success of any business. When employees are fully engaged and committed to their work, they are more productive, innovative, and motivated to achieve their goals. Engaged employees also have higher job satisfaction and are more likely to stay with their company long-term.

In a post-COVID economy, progressive companies around the world are accelerating digital investments in customer experience (CX) optimization, enhancement, and unification.

They have to.