Privacy & Data Privacy Policy

Rectangle No Round

Effective Date: 01/02/2023


Table of Contents 




Prosper EX Pty Ltd is a culture, employee engagement and performance management tech platform.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Prosper EX’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.


Data Protection Officer


Prosper EX Pty Ltd is headquartered at 2/23 Foster Street, Surrey Hills, NSW 2010 in Australia. Prosper EX Pty Ltd has appointed an internal data protection officer for you to contact if you have any questions or concerns about Prosper EX’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Prosper EX’s data protection officer. Prosper EX’s data protection officer’s name and contact information are as follows:

Kenneth Mclaughlin

Prosper EX Pty Ltd
2/23 Foster Street
Surry Hills
NSW 2010

[email protected]
+61 416 322 113


How we collect and use (process) your personal information


Prosper EX Pty Ltd collects personal information about its customers. With a few exceptions, this information is generally limited to:
• name
• job title
• job role
• employer name
• work email
• work phone number
We use this information to provide our clients with data and insights.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.


Use of the Prosper EX Pty Ltd Website


As is true of most other websites, Prosper EX’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Prosper EX’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Prosper EX Pty Ltd has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Prosper EX with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.


Sharing information with third parties


The personal information Prosper EX Pty Ltd collects from you is stored in one or more databases hosted by third parties located in Australia and the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Prosper EX Pty Ltd engages third parties to send information to you, including information about our products, services, and events.

A list of our third party sub processors can be found here: 

  • Twilio Sendgrid
  • Microsoft Azure 

We do not otherwise reveal your personal data to non-Prosper EX persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Prosper EX-hosted and Prosper EX co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The Prosper EX website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the Prosper EX website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.


Transferring personal data to Australia.


Prosper EX has its headquarters in Australia. Information we collect about you will be processed in Australia. By using Prosper EX’s services, you acknowledge that your personal information will be processed in Australia. Australia has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Prosper EX is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Prosper EX also collects and transfers to Australia personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Prosper EX in a manner that does not outweigh your rights and freedoms. Prosper EX endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Prosper EX and the practices described in this Privacy Statement. Prosper EX also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Prosper EX has received zero government requests for information.

For more information or if you have any questions, please contact us at [email protected]


Data Subject rights


The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Prosper EX Pty Ltd collects about you and how it is used. 

If you wish to confirm that Prosper EX Pty Ltd is processing your personal data, or to have access to the personal data Prosper EX Pty Ltd may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Prosper EX Pty Ltd might have received the data from Prosper EX; what the source of the information was (if you didn’t provide it directly to Prosper EX); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Prosper EX if it is inaccurate. You may request that Prosper EX erase that data or cease processing it, subject to certain exceptions. You may also request that Prosper EX cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Prosper EX processes your personal data. When technically feasible, Prosper EX will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Prosper EX will provide you with a date when the information will be provided. If for some reason access is denied, Prosper EX will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at [email protected].  Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.


Data storage and retention


Your personal data is stored by Prosper EX Pty Ltd on its servers, and on the servers of the cloud-based database management services the P engages, located in the United States & Australia. Prosper EX Pty Ltd retains service data for the duration of the customer’s business relationship with Prosper EX Pty Ltd and for a period of time thereafter, to analyze the data for Prosper EX Pty Ltd’s own operations, and for historical and archiving purposes associated with Prosper EX Pty Ltd’s services. Prosper EX Pty Ltd retains prospect data until such time as it no longer has business value and is purged from Prosper EX Pty Ltd systems. All personal data that Prosper EX Pty Ltd controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: [email protected]


Children’s data


We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints


If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

Prosper EX Pty Ltd

2/23 Foster Street

Surry Hills

NSW 2010


[email protected]

[email protected] – CEO

[email protected] – COO

Australia:       +61 1300 529 909

UK:                +44 161 768 5233

United States:  +1888 901 6033