Intranet & Company Hub
Your intranet, in everyone’s pocket
Company news, policies, documents, chat and recognition in one branded app — reaching the people who have never had a company email address, a desk, or a reason to log into a portal.
Trusted by organisations with frontline, operational and desk-based teams
The problem
Most intranets reach the office and miss the organisation
The traditional intranet was built for someone at a desk, with a corporate login, on a company laptop, during business hours. That describes the support office. It does not describe the majority of an Australian frontline workforce.
So the information goes up, and it stops at head office. The venue team hears things on shift. The childcare educator finds out from a printed notice in the staff room. The warehouse crew learns about the policy change when someone breaches it. And nobody can tell you who actually received the safety update — which matters when you are asked to prove it.
The result is an organisation running two different information environments: one properly informed, one improvising. That gap is invisible on any dashboard until it shows up as inconsistency, incidents, or turnover.
What it does
One app, everything your team needs to know
Seven capabilities in a single branded app — not seven logins.
Company news
A feed people actually open
A branded news feed at the centre of the organisation. Post once and target by site, role, team or employment type, so a kitchen policy update does not notify the support office and a roster change at one venue does not reach another.
- Targeted publishing by site, role or team
- Push notification for anything time-sensitive
- Scheduled posts and expiry dates
- Comments and reactions where you want them
- Read rates reported per post
Documents & policies
Every policy, current version, one place
A searchable document library where the version people find is the version that is current. Mandatory items require acknowledgement, and you get a report showing exactly who has read what — which is the difference between believing you communicated something and being able to demonstrate it.
- Searchable library, organised by team or site
- Version control — no superseded PDFs in circulation
- Mandatory acknowledgement tracking
- Exportable audit reports
- Works offline once downloaded
Team chat
Messaging without personal phone numbers
Direct and group messaging inside the app, so shift handovers and quick questions stop living in a WhatsApp group. Nobody exposes a personal number, admins can see channels exist, and when someone leaves, their access ends with their employment.
- Direct, group and site-wide channels
- No personal phone numbers shared
- Access ends automatically when employment does
- Admin oversight without reading private messages
- Works on a personal device
Recognition
Good work, visible to everyone
Peer-to-peer and manager recognition tied to your company values, posted into the same feed people already read. In frontline work most exceptional effort happens where nobody senior is watching — recognition is what makes it visible.
- Peer-to-peer and manager recognition
- Tagged to company values
- Visible in the main feed
- Reporting on who has and has not been recognised
- Works from a phone in seconds
Onboarding
Day one, the same at every site
New starters get a structured checklist assigned automatically by role, team and location. They complete documents and introductions before their first shift instead of during it, and leadership can see who is on track without asking.
- Checklists assigned automatically by role and site
- Preboarding before day one
- Progress visible to the manager
- Document acknowledgement built in
- Same experience at every location
Employee directory
Know who to ask, across every site
A searchable directory of the whole organisation with roles, sites and contact preferences. In multi-site businesses this solves a problem people rarely name: not knowing who does what at the venue down the road.
- Search by name, role, site or team
- Photos and roles for every employee
- Links straight into chat
- Synced automatically from your HRIS
- No manual maintenance
Reporting
Know what actually landed
Read rates per post, acknowledgement completion by site, daily active users by location. Most organisations can tell you what was published. Very few can tell you what was received — which is the only number that matters.
- Read rate per post and per audience
- Acknowledgement completion by site
- Daily active users by location
- Adoption trend over time
- Export for leadership and audit
Where Prosper fits
Traditional intranet, modern intranet, or employee app?
Three categories that overlap heavily and get used interchangeably. Here is the honest distinction.
| Traditional intranet | Modern intranet | Employee app | Prosper | |
|---|---|---|---|---|
| Built for | Desk-based staff | Mixed workforce | Frontline staff | Frontline-first, works for both |
| Primary device | Desktop | Desktop + mobile | Mobile | Mobile |
| Requires company email | Yes | Usually | Sometimes | No |
| Document library | Strong | Strong | Varies | Yes, with acknowledgement |
| Push notifications | No | Sometimes | Yes | Yes |
| Team chat | No | Sometimes | Usually | Yes |
| Recognition | No | Rarely | Sometimes | Yes |
| Onboarding | No | Rarely | Sometimes | Yes |
| Read receipts | Rarely | Sometimes | Usually | Yes, per post and per person |
| Typical adoption | Low | Moderate | High if useful daily | Measured as daily active users |
| Setup effort | Months | Weeks to months | Days to weeks | Around two weeks |
For a fuller comparison of the platforms available locally, see our guide to the best intranet software for Australian businesses.
Built for frontline
What changes when nobody has a desk
Five constraints define frontline communication, and almost every intranet on the market was designed without them in mind.
No company email address
Many frontline employees never receive one. Any system requiring corporate credentials excludes the majority of the workforce before you start. Prosper signs people in with a code on their own phone.
No company device
Providing hardware to a casual workforce is not viable. The app has to work on a personal phone, and it has to be worth having on there.
Minutes, not sessions
Information gets read between tasks, not in a block of desk time. Anything requiring a five-minute sit-down will not be read.
Multiple locations
What reaches one venue must reach all of them, consistently, without depending on whether a particular manager passed it on.
High turnover
In sectors turning over 30% a year, access must be granted and revoked automatically from payroll — or the user list drifts out of date within months.
Evidence matters
In regulated environments — childcare, aged care, food service — you need to show a policy was received and acknowledged, not just published.
Use cases
What organisations actually use it for
Company announcements
Leadership updates, results, changes and news — reaching every employee rather than every inbox, with read rates showing what landed.
Policy distribution
Mandatory documents with acknowledgement tracking, so compliance evidence is a report rather than an assumption.
Shift and roster communication
Time-sensitive operational messages targeted to a specific site or team, delivered by push rather than hoped for at handover.
Onboarding new starters
Structured checklists assigned automatically, completed before day one rather than during it.
Knowledge and procedures
A searchable home for the how-to content that currently lives in a folder, a laminated sheet, or one experienced person’s head.
Recognition and culture
Peer recognition tied to values, visible across the organisation, so good work at one site is seen at all of them.
Emergency communication
Urgent messages with confirmed delivery, targeted to affected sites, with a record of who received them.
Connecting head office and sites
One environment rather than two — which is usually the underlying problem organisations are trying to solve.
Replacing WhatsApp groups
Managed chat with no personal numbers exposed and access that ends with employment. More on why that matters.
Outcomes
What changes, depending on where you sit
Internal communications
Stop publishing into a void. Targeted audiences, push delivery and read rates per post mean you can finally show what reached whom — and adjust when something did not land.
HR & People
Policy acknowledgement becomes a report instead of a chase. Onboarding runs the same way at every site. And the whole workforce is reachable, including the casuals who have never had a work email.
Operations
Consistency across locations without depending on which manager passed the message on. Site-level adoption data shows where communication is genuinely working.
Compliance & risk
An audit trail showing who acknowledged which version of which document, and when. In regulated sectors this is the difference between a defensible position and a hopeful one.
Frontline employees
One place to find the roster link, the policy, the news and the recognition — on the phone already in their pocket, without a login they will forget.
Executives
Visibility into whether the organisation is actually connected, by site, with a number rather than an impression.
By industry
Designed around Australian frontline sectors
Childcare & Early Education
NQF documentation, policy acknowledgement across centres, and communication that reaches educators in rooms rather than at a shared office computer.
Hospitality
Multi-venue announcements, allergen and food safety updates with acknowledgement, and shift chat that replaces the venue WhatsApp group.
Retail
Store-level targeting for promotions and procedure changes, plus seasonal onboarding that runs itself across every location.
Aged Care & Healthcare
Credentialing reminders, clinical policy distribution with evidence of receipt, and communication that works across rotating rosters.
NDIS & Community Services
Reaching support workers who are rarely at an office, with procedures accessible in the field and a record of what was acknowledged.
Manufacturing & Logistics
Safety alerts with confirmed delivery, shift handover in one place, and SOPs available on the floor rather than in a binder.
See the full range on our solutions by industry pages.
Getting started
Live in about two weeks
More detail in our guide to launching an intranet people actually use.
Security & access
Company information, properly controlled
Australian data hosting
Hosted in Australian data centres with encryption in transit and at rest, and regular penetration testing. Detail on our security page.
Role-based access
Content targeted by site, role and team. Managers see their location, HR sees the organisation, and employees see what is relevant to them.
Access ends with employment
Leavers are removed automatically through your payroll integration, so company documents do not stay on a former employee’s phone.
Integrations
Connects to what you already run
Payroll & HRIS
foundU, Employment Hero, Tanda, ADP and others. Employees appear with role, team and location attached — which is what makes targeted publishing possible without maintaining a list.
Identity
Single sign-on for desk-based staff who have corporate accounts, alongside code-based sign-in for everyone who does not.
The rest of Prosper
The hub sits alongside performance and engagement surveys in the same app. Full list on our integrations page.
Go deeper
Resources on intranets and frontline communication
FAQs
Intranet questions, answered
An employee intranet is a private internal platform where an organisation shares company news, policies, documents and knowledge with its own staff. A modern employee intranet is mobile-first and accessible to every employee, including those without a company email address or desk.
Intranet software is the platform used to build and run an internal company hub. It typically provides a news feed, a searchable document library, an employee directory, targeted publishing and reporting on what employees have read or acknowledged.
Employees sign in on their phone or desktop and see content targeted to their site, role and team. Announcements arrive by push notification, documents are searchable and version-controlled, and mandatory items can require acknowledgement so the organisation has evidence of receipt.
A traditional intranet is desktop-first and document-focused. An employee app is mobile-first and typically adds chat, recognition and notifications. The categories have largely converged — Prosper is an employee app that does everything an intranet does, built for people who do not sit at desks.
Yes, and arguably more than office staff. Frontline employees are usually the least informed group in an organisation because email, desktop portals and noticeboards do not reach them reliably. A mobile intranet is often the first time they receive the same information as head office.
With Prosper, yes. Employees sign in on their own phone using a code — no corporate email address, no company device and no VPN. This single requirement excludes a large share of the frontline workforce from most traditional intranet platforms.
Whether it works on a personal phone without a company email address, whether content can be targeted by site and role, whether it reports read and acknowledgement rates, whether it syncs employees from your payroll system, and whether there is a reason to open it daily.
Pricing is usually per employee per month and varies with capability and organisation size. Taking the intranet as part of a wider platform alongside engagement and performance is typically more economical than separate point solutions. Book a demo for a quote based on your workforce.
Connect your payroll system so employees sync automatically, configure sites and teams, seed the feed with real content before launch, pilot at one location, then roll out with managers briefed in advance. Most organisations are live in about two weeks.
Daily active users as a percentage of the workforce is the headline metric — above 60% indicates it is genuinely useful. Read rate per post and acknowledgement completion by site tell you whether communication is landing where it needs to.
Yes, and it addresses the problems WhatsApp creates: exposed personal numbers, no admin oversight, no compliance record, no ability to target messages, and former employees remaining in groups after they leave.
Yes — foundU, Employment Hero, Tanda, ADP and others. Employees sync with role, team and location attached, which is what makes targeted publishing and automatic access removal possible.
For organisations where most employees are deskless, often yes. SharePoint is powerful for document management and suits workforces already on Microsoft 365 with individual accounts. It is less effective where employees have no Microsoft account, no company device and limited desk time.
In Australian data centres, with encryption in transit and at rest, role-based access control and support for single sign-on. Full detail is on our security page.
Most organisations go live in about two weeks — roughly one week to connect payroll, configure branding and structure content, and a second to pilot at one site before rolling out.
Get started
Connect the people your intranet has never reached
Book a 30-minute demo and we will show you the hub configured for your industry and your sites — including how it reaches employees who have never had a company email address.