The Employee Experience Journey

One app. One connected experience. From Day One.

Follow Suzi from her first day at Northstar Group to becoming a future leader — and see what a world-class employee experience looks like when everything is connected.

Day One
Downloads the app. Onboarding is waiting.
Suzi downloads the Northstar employee app, powered by Prosper. Her personalised onboarding checklist is already assigned based on her role, team and location. She knows exactly what to do.
OnboardingChecklists
First week
Learns, acknowledges, connects.
Suzi completes onboarding activities, reads and acknowledges important documents and policies, and starts understanding what Northstar Group expects. The app becomes her daily connection to the company.
DocumentsPoliciesCompany Hub
Weeks 2–4
Stays informed. Gets heard.
Suzi sees company news and communications in her feed. She completes an onboarding survey so Northstar Group knows how her experience is going — while there is still time to act.
CommunicationsLifecycle surveys
Month 1
Goals set. Conversations begin.
Suzi starts having structured one-to-ones with her manager and sets goals so she knows what success looks like. Performance becomes an ongoing conversation, not an annual event.
1:1sGoalsPerformance
Month 2
Great work gets noticed.
When Suzi does something great, a colleague sends her kudos linked to Northstar Group's company values. Recognition is visible across the whole organisation. She feels valued.
RecognitionKudosValues
Month 3
Her voice shapes the organisation.
Suzi completes an engagement survey and tells Northstar Group what it is actually like to work there. AI analysis surfaces themes. Leaders act on what they hear. Suzi sees change happen.
Engagement surveysAI analysis
Month 4
Development gets personal.
Her manager builds a development plan with her. They discuss the skills she has, the skills she wants to build, and the experiences that will get her there. Development becomes visible and actionable.
Development plansSkills
Month 6
Review time — with full context.
Performance review arrives, but they are not starting from scratch. Six months of goals, conversations, development and context are already in one place. The review is meaningful, not a memory exercise.
Performance reviewsAssessments
Month 12
From new starter to future leader.
A year ago, Suzi downloaded an app. Now Northstar Group understands her performance, her aspirations, her skills and her potential. She is identified as future talent through succession planning — informed by data, not guesswork.
Skills mappingSuccessionTalent
One app. One connected experience. From Day One.
Prosper is not another HR system employees log into once a year. It is the employee experience layer that sits across their entire journey — from their first day, through engagement, performance and development, to becoming one of your future leaders.

FAQs

Common questions

An employee experience journey is the complete path an employee follows from their first day through onboarding, communication, performance management, recognition, development and career progression — ideally connected through one platform.

Onboarding is just the beginning. The employee experience journey continues through ongoing communication, engagement surveys, structured one-to-ones, recognition, development planning, skills mapping and succession — spanning the entire employment lifecycle.

The journey is personalised. Onboarding checklists are assigned by role, team and location. Communications are targeted. Goals and development plans are individual. The framework is consistent but the experience is tailored.

Yes. Prosper is mobile-first and works without a company email address. Every stage of the journey — onboarding, communication, surveys, performance, recognition — is fully accessible from a smartphone.

Each stage of the journey addresses a different retention driver. Onboarding creates a confident start. Communication builds connection. Surveys catch problems early. Performance gives clarity. Recognition makes people feel valued. Development gives them a reason to stay.

Most organisations start with 2-3 modules and go live within 2 weeks. Additional capabilities are added over time as adoption grows. You do not need to launch everything on day one.

Yes. Prosper integrates with foundU, Employment Hero, Tanda, ADP and other Australian payroll and HRIS systems. Employee data syncs automatically so the journey starts from the moment someone is added.

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Book a 30-minute consultation and we will show you how onboarding, communication, performance and recognition connect into one employee experience.

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