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Onboarding

Onboarding doesn't end with paperwork. It starts on Day One.

Most HR systems prepare employees to start work. Prosper prepares them to succeed once they do. Automated onboarding checklists guide every new starter through their first day, first week and first months — on their phone, from the moment they log in.

The problem

Most onboarding fails after the paperwork is done

Payroll and HRIS platforms handle pre-boarding well — contracts, tax declarations, bank details, compliance paperwork. But once the employee starts, they are on their own. They arrive on Day One and wonder: what should I do? Where do I find things? Who should I talk to? What is expected of me this week?

Every year, Prosper analyses onboarding survey data from thousands of employees across Australia. The pattern is consistent. New starters tell us they were not sure what they should be doing in their first week. They could not find the information they needed. Their onboarding experience was different from colleagues who started at other locations. They felt unsupported during the period that mattered most.

The cost is real. Employees who have a poor onboarding experience are significantly more likely to leave within their first 90 days. For industries with high turnover — hospitality, retail, childcare, healthcare — that means the investment in recruiting and hiring is wasted before the employee has even settled in.

The solution

A personalised onboarding journey, ready from Day One

Every new starter receives a personalised onboarding checklist in the Prosper app. It is automatically assigned based on their team, location or role — no manual setup required. From their very first login, they know exactly what to do, when to do it, and where to find every resource they need.

  • Personalised to their team, location and role
  • Automatically assigned — no admin overhead
  • Available on mobile and desktop from Day One
  • Policies, videos, documents and tasks in one place

Automatic assignment. Zero admin.

Configure your onboarding checklists once. Set assignment rules by team, location, position or organisation-wide. When a new employee is added, their checklist is assigned automatically. No spreadsheets. No chasing. No forgetting.

Create different checklists for different roles. A kitchen hand gets a different onboarding journey than a venue manager. An educator at a childcare centre gets different tasks than a support office administrator. Every role gets exactly what they need.

A structured journey, not a folder of documents

Onboarding checklists guide employees through a sequenced journey — not just a list of PDFs to download. Tasks are organised by priority and timeline: Day One essentials, first week activities, first month milestones.

Each task can include policies to read and acknowledge, induction videos to watch, role-specific learning to complete, documents and resources to review, compliance tasks with deadlines, and milestone activities like meeting their team or touring the site.

Employees always know what is next. Managers always know what is outstanding.

Complete visibility. No chasing.

Managers and administrators can see exactly where every new starter is in their onboarding journey. Monitor progress across teams and locations. Identify overdue tasks before they become problems. Support employees who are stuck — without needing to ask.

Reporting gives you onboarding completion rates by site, team and role. Overdue task visibility across the organisation. Compliance evidence for auditors and regulators. And the confidence that every new starter, at every location, is receiving the same quality experience.

Outcomes

What changes when onboarding works

Every employee starts confidently

No more first-day confusion. Every new starter knows exactly what to do, where to find things and what is expected — from the moment they log in.

Every manager has visibility

Real-time dashboards show who is on track, who is overdue and who needs support — without a single email or phone call.

Every location delivers the same experience

Whether you have 3 sites or 55, every new starter gets the same quality onboarding. Consistency is automatic, not aspirational.

Every task gets completed

Automated reminders, progress tracking and overdue alerts mean nothing falls through the cracks. Compliance is built into the process.

Every first impression counts

Employees decide whether they made the right move within their first weeks. A structured, supportive onboarding experience tells them they did.

Administration disappears

No spreadsheets, no checklists pinned to a clipboard, no chasing. Configure once. Assign automatically. Focus on people, not paperwork.

How it works

Six steps to better onboarding

1
Build your checklist
2
Set assignment rules
3
Prosper auto-assigns
4
Employees complete tasks
5
Managers track progress
6
Report on completion

FAQs

Common questions

Yes. Create unlimited checklists and assign them by team, location, position or organisation-wide. A kitchen hand receives a different journey than a venue manager.

Yes. Onboarding checklists are fully available in the Prosper mobile app. Employees can complete tasks, read documents and watch videos from their phone.

Yes. Attach PDFs, policies, videos, links and any other resources directly to individual checklist items. Everything the employee needs is right there.

Yes. Employees and managers can leave comments against any checklist item. All conversations stay attached to the relevant task — no emails, no lost context.

Yes. Real-time dashboards show completion status, overdue tasks and progress by site, team and individual. Generate compliance reports on demand.

Yes. Set rules once and checklists are automatically assigned to new employees based on their team, location or position. No manual intervention required.

Yes. You can update checklist templates at any time. Changes apply to future assignments. Existing assignments can be managed individually.

Yes. Prosper integrates with foundU, Employment Hero, Tanda, ADP and other Australian payroll systems. New employees sync automatically — no manual data entry.

Create better first days

Give every employee a consistent, engaging onboarding experience from the moment they start

Automate the administration. Give managers complete visibility. Help every new starter succeed from Day One.